Effects of Workload and Job Satisfaction on Work Performance among Health Workers at Siloam Hospital, East Nusa Tenggara


Jovita Marlin Langko, Hari Rarindo, Luh Putu Ruliyanti

 

Masters Program in Public Health, Universitas Nusa Cendana

 

ABSTRACT

Background: Work performance is a hugely important process to the entire com­pany’s success, as it affects a company’s performance. Work performance is the assessment of whether an employee has done their job well. It is an individual eva­luation, measured based on a single person’s effort.  This study aimed to de­ter­mine the effects of workload and job satisfaction on work performance among health workers at Siloam Hospital, East Nusa Tenggara.

Subjects and Method: This was a cross-sectional study conducted at Siloam Hos­pital, Kupang, East Nusa Tenggara. A total of 97 health workers were selected for this study. The dependent variable was work performance. The independent vari­ables were job satisfaction and workload. The data were collected by questionnaire and analyzed by a multiple logistic regression.

Results: Work performance increased with job satisfaction (OR= 4.25; p= 0.024) but decreased with workload (OR= 0.37; p= 0.035).

Conclusion: Work performance increases with job satisfaction but decreases with workload.

Keywords: work performance, job satisfaction, workload.

Correspondence: Jovita Marlin Langko. Masters Program in Public Health, Universitas Nusa Cendana, Jln. Adisucipto Penfui, Kupang, East Nusa Tenggara. Email: marlin.joe.29@gmail.com. Mobile: 081230515861

DOI: https://doi.org/10.26911/theicph.2018.04.54

 

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