Effect of the Implementation of Sariah Hospital Certification Standard on Employee Work Satisfaction at PKU Muhammadiyah Hospital, Wonosobo

Ietje Susantin Satriyo1, Kurnia Sari2


1)Hospital Administration Study, Faculty of Public Health, Universitas Indonesia

2)Faculty of Public Health, Universitas Indonesia



Background: Employee work satisfaction is a very important parameter that in­flu­en­ces productivity as well as quality of work. Employee work satisfaction has a great im­pact on quality, effectiveness, and commitment to work and at the same time on health­care costs. This study aimed to analyze the effect of the implementation of Sariah hos­pi­tal certification standard on the employee work satisfaction at PKU Muham­ma­di­yah Hospital, Wonosobo, Central Java.

Subjects and Method: This was a descriptive cross-sectional study conducted at the PKU Mu­ham­madiyah Hospital, Wonosobo Hospital, Central Java. A total sample of 67 employees was se­lec­ted in this study. The dependent variable was satisfied, consisting of training sa­tis­faction, job satisfaction, salary satisfaction, satisfaction with the superior, and sa­tis­­faction of work en­vironment. The independent variable was Sariah hospital imple­men­tation. The data were collected by questionnaire and described in percent.

Results: Employee work satisfaction toward Sariah hospital implementation were 76.7% satisfied, 21.5% very satisfied, and only 1.8% not satisfied.

Conclusion: Most of the employees are satisfied with the Sariah hospital implementation.

Keywords: work satisfaction, Sariah hospital, employee

Correspondence: Ietje Susantin Satriyo. Hospital Administration Study, Faculty of Public Health, Uni­ver­si­tas Indonesia Fakultas Kesehatan Masyarakat, Universitas Indonesia. Email: isusantin81@yahoo.com. Mobile: 087776331747.

DOI: https://doi.org/10.26911/theicph.2019.04.04

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