Implementation of the Electronic Medical Record Information System in the Hospital

Yati Maryati, Prastuti Soewondo


Masters Program in Public Health, Faculty of Public Health, Universitas Indonesia



Background: Electronic medical record (EMR) is currently considered as a major part of the healt­hcare system, on which all the processes of care delivery depend. They have the potential to pro­vide substantial benefits to healthcare professionals, patients, and health care organizations. This study aimed to determine the implementation of the EMR information system in the hos­pital.

Subjects and Method: This study was a descriptive qualitative study conducted in Central Ja­kar­ta. The dependent variable was the EMR information system. The data was col­lected by inter­view and ana­l­yzed by Performance, Information, Economy, Control, Ef­fi­­ciency, and Ser­vices (PIECES) frame­work.

Results: Medical record system had been computerizing. The performance aspect was sub-optimal. The information generated was in-accurate and lacking in detail. The eco­nomic infor­mation was ava­ilable but had not fulfilled the need for management. The con­trol/ safety aspect had been im­ple­men­ted including the requirement of username and password to access data. The effi­ciency aspect was not met as too many people in­vo­l­v­ed in the system. The service aspect was sub-optimal be­ca­u­se pati­ents had to wait for too long and the patient data had not been inte­gra­ted.

Conclusion: The medical record information system has been implemented sub-op­ti­mally. Some initiatives have yet to be taken to improve EMR implementation.

Keywords: electronic medical record, information system, PIECES

Correspondence: Yati Maryati. Masters Program in Public Health, Faculty of Public Health, Universitas Indonesia, Depok. E­mail: Mobile: 08129059453.


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