Factors Affecting Performance of Health Personnels of Community Health Center in Ngawi, East Java

Rahayu Zulaikah1,2), Didik Tamtomo3), Endang Sutisna Sulaeman3)


1)Ngawi District Health Office, East Java

2)Masters Program in Public Health, Universitas Sebelas Maret  3)Faculty of Medicine, Univesitas Sebelas Maret



Background: Health workers are major assets of a health organization. Along with the trends of cutting cost and downsizing in hospitals, the increasing workload has inflicted a tremendous amount of pressure upon health care personnel. This study aimed to examine factors affecting the performance of health personnel of the community health center.

Subjects and Method: A cross sectional study was conducted at 24 community health centers (puskesmas) in Ngawi, East Java, from June to July 2019. A sample of 216 health workers was selected for this study by proportional random sampling. The dependent variable was work performance. The independent variables were education, motivation, satisfaction, and responsibility. The data were collected by questionnaire and analyzed by a multiple linear regression.

Results: Work performance among health workers increased with high education (b=0.63; 95% CI= 0.13 to 1.13; p= 0.013), strong motivation (b= 0.21; 95% CI= 0.02 to 0.39; p= 0.028), high satisfaction (b= 1.57; 95% CI= 0.07 to 3.06; p= 0.039), and high responsibility (b= 0.94; 95% CI= 0.16 to 1.71; p= 0.018).

Conclusion: Work performance among health workers increases with high education, strong motivation, high satisfaction, and high responsibility.

Keywords: work performance, motivation, responsibility, health workers

Correspondence: Rahayu Zulaikah. Ngawi District Health Office, East Java. Jl. S. Parman 25A, Ngawi, East Java. Email: dokterrahayu@yahoo.co.id. Mobile: 081946059306.

DOI: https://doi.org/10.26911/the6thicph.04.80

Share this :

View PDF