Factors Associated with Nurse’s Job Satisfaction

Antonius Simalango1), Jaslis Ilyas2)


1)Hospital Administration Program, Faculty of Public Health,Universitas Indonesia

2)Department of Health Administration and Policy, Faculty of Public Health, Universitas Indonesia



Background: Nurses have an important role in hospital to provide quality health ser­vi­­ces. Nurse’s job satisfaction is an aspect that can affect the quality of hospital ser­vi­ces, especially in carrying out nursing care. This study systema­ti­ca­l­ly re­viewed the fac­tors associated with nurse’s job satisfaction.

Subjects and Method: This was a systematic review using 2 electronic databa­ses. The key­words were “criteria of job satisfaction”, “determinants”, “factors”, and “nur­­ses”. The articles included in this study were English, full paper, open access, and pu­blished from 2014 to 2019. The data were collected based on PRISMA flow diagram.

Results: A total of 10 full articles included in this study. Some variables showed po­s­i­tive correlation with nurse’s job satisfaction, including fair perception, supervisor sup­port, tenure, active involvement of followers, meaningful work, professional com­mit­ment, work unit, mutual understanding in work, management or leadership role through autonomy and justice, professional status, practice envi­ronment, role clarity, job au­tonomy, work support, structural empowerment, global empowerment, op­por­tu­nity, promotion, recognition at work, and security at work. Some variables showed ne­ga­tive correlation with nurse’s job satisfaction, including workload, emo­ti­onal dis­com­fort, education level, type of organization, and role conflict.

Conclusion: Some variables have positive while others have negative correlation with nur­se’s job satisfaction. In order to improve nurse’s job satisfaction it is suggested that positive correlates of nurse’s job sa­tis­­fac­tion be strengthened while negative correlates be attenuated.

Keywords: job satisfaction, determinants, nurses

Correspondence: Antonius Simalango. Hospital Administration Program, Faculty of Public Health, Uni­ver­sitas Indonesia, Depok, West Java, Indonesia. Email: anton­_ma­lango­@­ya­hoo.com. Mobile: 085228814642

DOI: https://doi.org/10.26911/the6thicph-FP.04.05

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