Background: Puri Husada Tembilahan Hospital has received Financial Management Pattern (BLUD) status since 2012. As a consequence, the hospital must show good performance. Balance- scorecard is a method for measuring performance. This study aimed to determine the performance of health workers at Puri Husada Tembilahan Hospital using the balanced scorecard.
Subjects and Method: This was a case study carried out at Puri Husada Hospital Tembilahan, Riau. A sample of 70 patients and 35 employees were selected for this study. The dependent variable was performance consisting of four perspectives: financial, inpatient care, outpatient care, business, and organizational capacity. Performance was measured by the balanced scorecard method.
Results: From the financial, inpatient care, outpatient care, business, and organiz-ational perspectives, the performance was good, unsatisfactory, satisfactory, unsatis-factory, and good, respectively. The overall performance of health workers was fair with a total score of 0.20.
Conclusion: The performance of health workers at Puri Husada Tembilahan is fair.